PRIVACY POLICY & TERMS

PRIVACY POLICY

 

Thank you for choosing to be part of our community at Medical Risk Solutions LLC, doing business as My Health Onsite (“My Health Onsite,” “we,” “us,” “our”).  We are committed to protecting your personal information and your right to privacy.  If you have any questions or concerns about this Privacy Policy, or our practices with regard to your personal information, please contact us at info@myhealthonsite.com.

 

This Privacy Policy applies to all websites and online services of My Health Onsite, including www.myhealthonsite.com and any other websites on which this Privacy Policy is posted or linked (collectively, the “Website”). When you visit our Website and use any of our services (the “Services,” which include the Website), we appreciate that you are trusting us with your personal information.  We take your privacy very seriously.  In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.  We hope you take some time to read through it carefully, as it is important.  By visiting the Website or using the Services, you agree to accept the practices described in this Privacy Policy.  If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Services immediately. 

 

This Privacy Policy applies to all information collected through our Services (which, as described above, includes our Website) as well as any related services, sales, marketing or events.

 

The Patient Portal is governed by a separate privacy policy and terms of use, accessible on the Patient Portal. 

 

Information you provide to a My Health Onsite facility while being treated as a patient of that facility is defined as “Protected Health Information” under the Health Insurance Portability and Accountability Act and attendant regulations (HIPAA) and is subject to our Notice of Privacy Practices. 

 

Our Website may contain links to third-party websites which we do not operate or endorse.  This Privacy Policy does not apply to third-party websites, and we are not responsible for those websites.  Those websites may collect your personal information in accordance with their own privacy policies.  You should check the privacy policies of each website your visit.  Links to third party websites are provided solely for your convenience and any use or submission of data to such websites shall be at your sole risk. 

 

Please read this Privacy Policy carefully as it will help you understand what we do with the information that we collect. 

 

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TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

 

2. HOW DO WE USE COLLECTED INFORMATION?

 

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

 

4. HOW LONG DO WE KEEP YOUR INFORMATION?

 

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

 

6. WHAT ARE YOUR PRIVACY RIGHTS

 

7. CONTROLS FOR DO-NOT-TRACK FEATURES

 

8. DO WE MAKE UPDATES TO THIS PRIVACY POLICY?

 

9. HOW CAN YOU CONTACT US ABOUT THIS PRIVACY POLICY?

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1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

 

In Short: We collect personal information that you provide to us.

 

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

 

The amount of personal information that we know about you is entirely up to you to decide.  We will only know personal information about you if you choose to share this information about yourself; however, some Services may not be available unless we obtain a certain amount of personal information

 

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.  The personal information we collect may include the following:

 

• Information by which you may be personally identified, such as name, postal address, email address, telephone number, or any other information the Website collects that is defined as personal or personally identifiable information under applicable law (“personal information”);
   

• Information that is about you, but does not identify you individually; and /or
   

• Information about your internet connection, the equipment you use to access the Website and usage details. 

 

We collect this information:

 

• Directly from you when you provide it to us;

 

• Automatically as you navigate through the site.  Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons, and other automatic data collection technologies described below. 

 

• Information that you provide by filling in forms on our Website;

 

• Records and copies of your correspondence (including email addresses) if you contact us;

 

• The Website may offer you the ability to use social media services (collectively, “Social Media”) in conjunction with the Website.  When you access the Website through your Facebook or other Social Media account, we may, depending on your privacy settings, have access to information that you have provided to the Social Media platform. We may use this information for the purposes described in this Privacy Policy or at the time the information was collected.

 

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. 

 

Information we collect through automatic data collection technologies

 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing activities and patterns, including:

 

• Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website
   

• Information about your computer and internet connection, including your IP address, operating system, and browser type.

 

The technologies we use for this automatic data collection may include:

 

• Cookies.  Cookies are small data files that are sent by a website and stored on your computer.  Cookies are used by most websites and can contain information about your use of our Website.  Most browsers have a setting to turn off the automatic acceptance of cookies.  If you do not want to accept cookies from our Website, use the internet Options or Preference menu items in your browser to turn cookies off or receive warnings when cookies are sent to your computer.  However, you should be aware that portions of our Website will not function properly if you do not accept cookies. 
   

• Web Beacons.  A web beacon is a small transparent image placed on a website that may track visits to a particular page.  If you set your browser to decline or deactivate cookies, web beacons cannot function because they are used in conjunction with cookies.  

 

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties.  It helps us to improve our Website and to deliver a better and more personalized service.

Children

The Website is not intended for use by children under the age of 18. 

Specifically, the Website is not designed or intended to attract children under the age of 13.  No one under age 13 may provide any information to or on the Website.  We do not knowingly collect personal information from children under 13.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.  If you believe we might have any information from or about a child under 13, please contact us at info@myhealthonsite.com.

 

 

2. HOW DO WE USE COLLECTED INFORMATION

In Short: We use collected information to provide services to you, communicate with you, improve your Website experience, and for business purposes.   

 

• The information we collect (automatically and when you provide it) during your visit to our website is used for the following purposes:
   

• Monitor, review, measure, and analyze utilization of the Website;
   

• Modify and enhance the Website;
   

• Improve the content and design of the Website;
   

• Maintain the safety, security, and integrity of the Website, Services, databases, other technology assets, and business;
   

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity;
   

• Activities to verify or maintain the quality or safety of Services and to improve, upgrade, or enhance Services;
   

• Conduct research and analysis;
   

• Respond to your requests for information, products or services;
   

• Respond to your questions and concerns;
   

• Distribute news and other health information requested by Website visitors;
   

• Administer user accounts;
   

• To fulfill any other purpose for which you provide it;
   

• Notify you about changes to the Website or any products or services we offer;
   

• In any other way we may describe when you provide the information;
   

• For any other purpose with your consent.

 

 

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. 

 

We may process or share your data that we hold based on the following legal basis:

 

• Consent:  We may process your data if you have given us specific consent to use your personal information for a specific purpose.
   

• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
   

• Performance of a Contract:  Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
   

• Legal Obligations:  We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental request, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
   

• Vital Interests:  We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
   

• More specifically, we may need to process your data or share your personal information in the following situations:
   

• Business Transfers.  We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
   

• Affiliates.  We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.  Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

 

Business Partners.  We may share your information with our business partners to offer you certain products, services, or promotions. 

 

 

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

 

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).  No purpose in this Privacy Policy will require us keeping your personal information for longer than 2 years.

 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example,  because your personal information has been stored in backup archive), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

 

 

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures. 

 

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.  However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.  Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.  We are not responsible for circumvention of any privacy settings or security measure contained on the Website. 

 

Please keep in mind that when you voluntarily disclose information about yourself in the public domain (for example, through bulletin boards, chat rooms, emails) it can be collected and used by third parties to contact you or for unauthorized purposes.

 

You should only access the Services within a secure environment. 

 

 

6. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

We strive to make sure that our information is reliable, accurate, and up-to-date. While personal information is maintained by us, you may access the personal information that we have collected directly from you, to the extent required by law, to review, update, and correct inaccuracies.  There may be limits to the amount of information we can practically provide.  For example, we may limit access to personal information where the burden or expense of providing access would be disproportionate to the risks to an individual’s privacy or where doing so would violate others’ rights. 

 

You may ask us to delete all or some of your personal information.  Please note that some information may remain in our records even after you request deleting of your personal information, to the extent required by applicable laws.  To request to review, update, or delete your personal information, please submit your request to:

 

Medical Risk Solutions LLC

2710 Rew Circle, Suite 200

Ocoee, FL 34761

United States

 

You may terminate your account at any time.  Please note that we will retain your personal information even after you close your account if reasonably necessary to comply with legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce a user agreement, or fulfil your request to “unsubscribe” from further messages from us.  We will retain anonymized information after your account has been closed.  Please note that information you provide to a My Health Onsite facility while being treated as a patient of that facility is subject to our Notice of Privacy Practices and that medical records are retained in accordance with applicable legal requirements.  Also note that information you provide to the Patient Portal is governed by a separate privacy policy that is accessible on the Patient Portal.

 

Please note that our Website is not intended for visitors located in the EEA, as My Health Onsite is a U.S.A. entity providing services in the U.S.A.  Any personal information collected about EEA visitors through the Website is processed in the United States by us or a party acting on our behalf.  When you provide personal information to us through the Website, you consent to the transfer, storage, and processing of your personal information in the United States. 

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7. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.  At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized.  As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.  If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. 

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8. DO WE MAKE UPDATES TO THIS PRIVACY POLICY?

In Short: Yes, we will update this Privacy Policy as necessary to stay compliant with relevant laws.

 

We reserve the right to update this Privacy Policy at any time, at our discretion.  The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.  If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes on the Website or by directly sending you a notification.  We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information. 

 

9. HOW CAN YOU CONTACT US ABOUT THIS PRIVACY POLICY?

If you have questions or comments about this Privacy Policy, you may email us at info@myhealthonsite.com or by post to:

Medical Risk Solutions LLC

2710 Rew Circle, Suite 200

Ocoee, FL 34761

United States

 

4825-7560-9304, v. 1

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TERMS & CONDITIONS

 

NOT FOR EMERGENCIES

 

THIS WEBSITE AND THE SERVICES PROVIDED ON AND VIA THIS WEBSITE ARE NOT FOR USE IN MEDICAL EMERGENCIES OR OTHER URGENT SITUATIONS.  IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, YOU SHOULD IMMEDIATELY CALL 911 AND REQUEST EMERGENCY ASSISTANCE.

 

Acceptance of Terms of Use

By using the My Health Online website (the “Website”), you agree to be bound by these Terms of Use.  Therefore, please read these Terms of Use before using the Website.  We reserve the right, at our discretion, to amend these Terms of Use at any time by posting updated Terms of Use on the Website.  Any amendment will be effective immediately upon posting.  Your continued use of the Website following the posting of updated Terms of Use will mean you agree to the updated Terms of Use. 

Registration data and other personally identifiable information that the Website may collect is subject to the terms of My Health Onsite’s Privacy Policy, which is incorporated by reference.  Please read the Privacy Policy before using the Website.

In addition, if you use any services on this Website or accessed via this Website, you will be subject to any rules or guidelines applicable to those services, which are incorporated by reference.
 

The Patient Portal is governed by separate terms of use and a separate privacy policy, which are accessible on the Patient Portal.

You agree that all information or data of any kind, whether text, software, code, music, sound, photographs, graphics, video or other materials (“content”), made available publicly or privately, will be under the sole responsibility of the person providing the said content, or of the person whose user account is used. My Health Onsite will not be responsible to you in any way for content displayed on this Website, nor for any error or omission.

This Website and the services provided to you on and via this Website (the “Services”) are provided on an “AS IS” basis. You agree that My Health Onsite reserves the right to modify or discontinue provision of this Website and the Services, and to remove data you provide, either temporarily or permanently, at any time, without notice and without any liability to you, My Health Onsite will not be held responsible or liable for timeliness, removal of information, failure to store information, inaccuracy of information, or improper delivery of information.
 

Your Obligations

In order to use this Website or certain parts of it, you may be required to register for a user account.  By registering for a user account, you agree to these Terms of Use, including any amendments made by My Health Onsite that are published on the Website. You agree to provide truthful information.  If a minimum age is required for eligibility for a user account, you undertake and represent that you are at least the required age. This Website is not intended for use by children under the age of 18.

By using the Website or any Service, you explicitly agree that you will not violate any applicable law, contract, intellectual property, or other third party right, or commit a tort, and that you are solely responsible for your conduct while accessing or using the Website and Services.  Without limiting the foregoing, you agree:
 

   a) you will not provide any content or conduct yourself in any way that may be construed as: unlawful; illegal; threatening; harmful;

       abusive; harassing; stalking; intimidating; tortious; defamatory; libelous; vulgar; obscene; lewd; indecent; suggestive; offensive;

       objectionable; or pornographic;
 

   b) you will not provide any content or engage in any conduct designed to interfere with or disrupt the operation of this Website or any

       Service; infected with a virus or other destructive or deleterious programming routine; giving rise to civil or criminal liability; invasive of

       privacy or publicity rights; in violation of an applicable local, national or international law; or that may infringe patent, trademark, trade         secret, copyright, or other intellectual or proprietary right of any person or entity;
 

   c) you will not impersonate or misrepresent your association with any person or entity; you will not forge or otherwise seek to conceal or         misrepresent the origin of any content provided by you;
 

   d) you will not collect or harvest any information about other users;
 

   e) you will not provide, and you will not use this Website to provide, any content or service in any commercial manner, or in any manner

       that would involve junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorized advertising or commerce; you

       will not use this Website to promote or operate any service or content without My Health Onsite’s prior written consent;
 

   f) you will not provide any content that may give rise to My Health Onsite being held civilly or criminally liable, or that may be considered

      a violation of any local, national or international law, including — but not limited to — laws relating to copyrights, trademarks, patents,          or trade secrets.
 

   g) you will not reverse engineer any aspect of the Website or the Services or do anything that might discover source code or bypass or

       circumvent measures employed to prevent or limit access to any part of the Website or Services.
 

   h) you will not attempt to circumvent any content-filtering techniques we employ, or attempt to access any feature or area of the Website

       or Services that you are not authorized to access.
 

   i) you will not develop or use any third-party applications that interact with the Website or Services without My Health Onsite’s prior

      written consent including any scripts designed to scrape or extract data from the Website or Services.
 

   j) You will not bypass or ignore instructions that control automated access to portions of the Website or Services.
 

   k) you will not use the Website or Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that

       violates these Terms of Use.
 

Submission of Content

The Website or Services may allow you and other users to upload and share content, such as messages, photos, and other materials.  If such functionality is available, by providing any content to this Website:
 

   a) you agree to grant My Health Onsite a worldwide, royalty-free, perpetual, non-exclusive right and license (including any moral rights

       or other necessary rights.) to use, display, reproduce, modify, adapt, publish, distribute, perform, promote, archive, translate, and to             create derivative works and compilations from, your content in whole or in part, without compensation to you. Such license will apply           with respect to any form, media, technology known at the time of provision of such content or subsequently developed;
 

   b) you warrant and represent that you have all legal, moral, and other rights that may be necessary to grant My Health Onsite the license

       specified in this section;
 

   c) you acknowledge and agree that My Health Onsite will have the right (but not obligation), at My Health Onsite’s sole discretion, to

       refuse to publish, or to remove, or to block access to any content you provide, at any time and for any reason, with or without notice.
 

Third Parties

The Website may feature materials, information, products, and services provided by third parties.  Any such information, including but not limited to articles, opinions, statements, services, offers, or other information made available by third parties, such as content providers and other users of the Website, are those of the respective third party and not of My Health Onsite.  My Health Onsite makes no representation with respect to, nor does it guarantee or endorse, the quality, accuracy, timeliness, reliability, or non-infringement of such third party materials, information, services or products.
 

Goods and services of third parties may be advertised and/or may be made available on or through this Website. The inclusion of advertisements on the Website does not imply endorsement by My Health Onsite of the advertised products or services.  My Health Onsite shall not be responsible for any loss or damage of any kind incurred as a result of the presence of such advertisements on the Websites.  Further My Health Onsite shall not be responsible or liable for the statements or conduct of any third parties appearing on the Website.  Representations made regarding products and services provided by third parties will be governed by the policies and representations made by these third parties. My Health Onsite will not in any manner be liable for or responsible for any of your dealings or interactions with third parties.
 

External Links

The Website may provide links to external websites.  External websites are not under the control of My Health Onsite.  My Health Onsite does not endorse, and is not responsible for, the contents and accuracy of any external websites.  You may be subject to the terms of use of external websites.  You are solely responsible for your dealings with external websites.

Please discuss any information you gain from a health-related website with your health care provider. 
 

Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless My Health Onsite and its’ parent, subsidiaries, affiliates, related parties, advertisers, partners, consultants, and co-branders, and its and their respective officers, directors, representatives, employees, independent contractors, and agents, from and against any loss, liability, claim, demand, damages, expenses, or costs, including reasonable attorneys’ fees, (collectively “Claims”) arising out of or related to your access or use of the Website or Services, your conduct in connection with the Website or Services, your provision of content or feedback, your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy right), your violation of these Terms of Use, or any other violation by you of the rights of another person or entity. You agree to promptly notify My Health Onsite of any third-party Claims, cooperate with My Health Onsite in defending such Claims, and pay all fees, costs, and expenses associated with defending such Claims (including but not limited to attorneys’ fees). You also agree that My Health Onsite will have control of the defense or settlement, at its sole option, of any third-party Claims.  
 

Health Information Disclaimer

Health information contained in the Website is for general information and education only, and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Users of this Website should not rely exclusively on information provided in this Website for their own health needs. All specific medical questions should be directed to your healthcare provider. 

You should be aware that health-related information is constantly changing. As the Website is updated only periodically, it may not contain the most recent information.  My Health Onsite makes no warranties or representations, express or implied, as to the accuracy or completeness, timeliness, or usefulness of any opinions, advice, or other information contained or referenced in the Website. My Health Onsite does not assume any risk for your use of the Website. Your reliance upon any information obtained or used by you is solely at your own risk.
 

The use of the Website does not create a physician-patient relationship and does not obligate My Health Onsite to follow up with or contact users of the Website. By using the Website, you agree that in no event will My Health Onsite or any other party involved in creating, producing, or delivering the Website, or any site linked to the Website, be liable to you in any manner whatsoever for any decision made, or action or non-action taken, by you in reliance upon the information provided through the Website. 
 

Disclaimer of Warranties

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE MY HEALTH ONSITE WEBSITE AND ANY SERVICES OR CONTENT PROVIDED IS AT YOUR OWN RISK. SERVICES AND CONTENT ARE PROVIDED TO YOU “AS IS” AND “AS AVAILABLE”.  MY HEALTH ONSITE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN ADDITION, MY HEALTH ONSITE MAKES NO WARRANTY, EITHER EXPRESS OR IMPLIED, THAT ANY PART OF THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, TIMELY, SECURE, ACCURATE, RELIABLE, OR OF ANY SPECIFIC QUALITY.  WHILE MY HEALTH ONSITE ATTEMPTS TO MAKE YOUR ACCESS TO AND USE OF THE WEBSITE AND SERVICES SAFE, MY HEALTH ONSITE DOES NOT REPRESENT AND MAKES NO WARRANTY, EITHER EXPRESS OR IMPLIED,  THAT ANY CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS AND SAFE IN ANY MANNER FOR DOWNLOAD.

YOU UNDERSTAND AND AGREE THAT NEITHER MY HEALTH ONSITE NOR ANY PARTICIPANT IN THE WEBSITE OR SERVICES PROVIDES PROFESSIONAL ADVICE OF ANY KIND AND THAT ANY ADVICE OR ANY OTHER INFORMATION OBTAINED VIA THIS WEBSITE MAY BE USED SOLELY AT YOUR OWN RISK, AND THAT MY HEALTH ONSITE WILL NOT BE HELD LIABLE IN ANY WAY.
 

Some jurisdictions may not allow disclaimers of implied warranties, and certain statements in the above disclaimer may not apply to you as regards implied warranties; the other terms and conditions remain enforceable notwithstanding. The foregoing provisions shall be enforceable to the maximum extent permitted by applicable law.
 

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT MY HEALTH ONSITE WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABLITY – WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, WARRANTY, OR OTHERWISE – FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES. THIS INCLUDES, BUT IS NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF MY HEALTH ONSITE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM (I) THE USE OF THE WEBSITE OR SERVICES OR THE INABILITY TO USE THE WEBSITE OR SERVICES, (II) THE COST OF OBTAINING SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE WEBSITE OR SERVICES, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS BY ANY THIRD PARTY OR CONDUCT OF ANY THIRD PARTY USING THE WEBISTE OR SERVICES, OR (V) ANY OTHER MATTER RELATING TO THE WEBSITE OR SERVICES. 

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF MY HEALTH ONSITE FOR ANY CLAIM ARISING OUT OF OR IN RELATION TO THESE TERMS OF USE OR THE WEBSITE OR SERVICES, REGARDLESS OF THE FORM OF ACTION, IS LIMITED TO THE GREATER OF THE AMOUNT PAID BY YOU TO MY HEALTH ONSITE DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR $100.00.
 

In some jurisdictions, it is not permitted to limit liability and, therefore, such limitations may not apply to you. The foregoing provisions shall be enforceable to the maximum extent permitted by applicable law.
 

Reservation of Rights

My Health Onsite reserves all of My Health Onsite’s rights, title, and interests, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary rights that My Health Onsite may have in respect of this Website, its content, and goods and Services that may be provided. The use of My Health Onsite’s rights and property requires My Health Onsite’s prior written consent. By making services available to you, My Health Onsite is not providing you with any implied or express licenses or rights, and you will have no rights to make any commercial use of this Website or Services without My Health Onsite’s prior written consent.
 

Notification of Copyright Infringement Complaint

If you believe any material on the Website could be considered a copyright infringement or a violation of your intellectual property rights,

My Health Onsite’s designated copyright agent may be contacted at:

Marketing Dept. 

Medical Risk Solutions dba My Health Onsite 

2710 Rew Circle, Suite 200 

Ocoee, FL 34761 

407-654-5414

Please include the following information:
 

1. Identification of the work(s) claimed to have been infringed and a statement of ownership to such work(s);
    

2. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
    

3. Information reasonably sufficient to permit My Health Onsite to contact you, such as an address, telephone number, and email address at which you may be contacted;
    

4. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
    

5. A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
    

6. and Your physical or electronic signature.

 

Miscellaneous
 

   a) In the event that any provision of these Terms of Use is determined by a court with jurisdiction over the parties to be invalid under any 

       applicable law or regulation, such provision is to that extent to be deemed omitted, and the remainder of the Terms of Use shall

       remain enforceable.
 

   b) The failure of either party to assert any right under these Terms of Use will not be considered to be a waiver of that party’s right, and 

       the said right will remain in full force and effect;
 

   a) My Health Onsite may assign My Health Onsite’s rights and obligations under these Terms of Use; in this event, My Health Onsite will

       be relieved of any further obligation.
 

Complete Agreement

These Terms of Use, together with any revision and any additional policies, terms or conditions incorporated by reference constitute the entire agreement between you and My Health Onsite relating to the Website and Services and their use by you, and supersedes any previous written or oral communication regarding use of the Website or Services.
 

Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact:

Legal Dept.

Medical Risk Solutions dba My Health Onsite 

2710 Rew Circle, Suite 200 

Ocoee, FL 34761 

407-654-5414

845-1335-3684, v. 1

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HIPAA OMNIBUS NOTICE OF PRIVACY PRACTICES  

 

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. 

 

PLEASE REVIEW IT CAREFULLY

Each time you visit a health care provider, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment, a plan for future care or treatment, and billing-related information. This notice applies to all of the records of your care generated by the health center, whether made by health center staff members, agents of the health center, or your personal doctor. 

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YOUR RIGHTS

You have the right to: ​

• Get a copy of your paper or electronic medical record

• Correct your paper or electronic medical record

• Request confidential communication

• Ask us to limit the information we share

• Get a list of those with whom we’ve shared your information

• Get a copy of this privacy notice

• Choose someone to act for you

• File a complaint if you believe your privacy rights have been violated
  Click here for more information on these rights and how to exercise them

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YOUR CHOICES

You have some choices in the way that we use and share information as we: 

• Tell family and friends about your condition

• Provide disaster relief

• Provide mental health care

• Market our services
  Click here for more information on these choices and how to exercise them

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OUR USES AND DISCLOSURES

We may use and share your information as we:

• Treat you

• Run our organization

• Bill for your services

• Help with public health and safety issues

• Do research

• Comply with the law

• Work with a medical examiner or funeral director

• Address workers’ compensation, law enforcement, and other government requests

• Respond to lawsuits and legal actions

        Click here for more information on these uses and disclosures

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OUR COMMITMENT TO YOUR PRIVACY

We are committed to protecting the privacy and confidentiality of your Protected Health Information (PHI). This Notice describes how we may use and disclose your health information and your rights regarding that information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), applicable federal regulations, and Florida state confidentiality laws. 

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OUR SERVICES AND SCOPE OF CARE 
This organization provides integrated healthcare services across center locations, which may include: 

• Primary Care Services

• Occupational Health and Employer-Sponsored Services

• Behavioral Health (Therapy Services provided by a Licensed Psychologist)

• In-House Dispensary/Pharmacy Services (Non-Controlled Medications Only)
  
  Because of the scope of services provided, certain types of health information receive enhanced legal protections and may be maintained in separate secure systems. 

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RECORD SEGREGATION AND INTEGRATED CARE MODEL
Due to the integrated nature of services provided: 

• Medical, occupational health, wellness and dispensary records are maintained in the medical record system.
   

• Behavioral health therapy records are maintained in a separate confidential system.
   

• Therapy records are not automatically included in general medical, occupational, or dispensing disclosures.
   

• Only clinically necessary summaries may be shared between providers for treatment coordination.

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YOUR RIGHTS

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

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Get an electronic or paper copy of your medical record:

• You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us
  how to do this.
   

• We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

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Ask us to correct your medical record:

• You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
   

• We may say “no” to your request, but we’ll tell you why in writing within 60 days.

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Request confidential communications:

• You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
   

• We will say “yes” to all reasonable requests.

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Ask us to limit what we use or share:

• You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
   

• If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.

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Get a list of those with whom we’ve shared information:

• You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
   

• We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

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Get a copy of this privacy notice:

• You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

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Choose someone to act for you:

• If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
   

• We will make sure the person has this authority and can act for you before we take any action.

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File a complaint if you feel your rights are violated:

• You can complain if you feel we have violated your rights by contacting us using the information listed above.

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• You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.

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• We will not retaliate against you for filing a complaint.

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YOUR CHOICES

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions. 

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In these cases, you have both the right and choice to tell us to: ​

• Share information with your family, close friends, or others involved in your care

• Share information in a disaster relief situation

• Include your information in a hospital directory
  If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

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In these cases we never share your information unless you give us written permission:​

• Marketing purposes

• Most sharing of psychotherapy notes

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OUR USES AND DISCLOSURES

How do we typically use or share your health information?

We limit all uses and disclosures of your health information to the minimum necessary amount needed to accomplish the intended purpose, in accordance with HIPAA and Florida law. We typically use or share your health information in the following ways.

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Treat you:

• We can use your health information and share it with other professionals who are treating you.
  Example: A doctor treating you for an injury asks another doctor about your overall health condition.

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Run our organization:

• We can use and share your health information to run our practice, improve your care, and contact you when necessary.
  Example: We use health information about you to manage your treatment and services. 

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Bill for your services:

• We can use and share your health information to bill and get payment from health plans or other entities.
  Example: We give information about you to your health insurance plan so it will pay for your services. 

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How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html. 

 

Help with public health and safety issues​

We can share health information about you for certain situations such as:

• Preventing disease

• Helping with product recalls

• Reporting adverse reactions to medications

• Reporting suspected abuse, neglect, or domestic violence

• Preventing or reducing a serious threat to anyone’s health or safety

 

Do research:

• We can use or share your information for health research.

 

Comply with the law:

• We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

 

Respond to organ and tissue donation requests:

• We can share health information about you with organ procurement organizations.

 

Work with a medical examiner or funeral director:

• We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

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Address workers’ compensation, law enforcement, and other government requests:

We can use or share health information about you:

• For workers’ compensation claims

• For law enforcement purposes or with a law enforcement official

• With health oversight agencies for activities authorized by law

• For special government functions such as military, national security, and presidential protective services

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Respond to lawsuits and legal actions:

• We can share health information about you in response to a court or administrative order, or in response to a subpoena.

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SPECIAL CONFIDENTIALITY PROTECTIONS UNDER FLORIDA AND FEDERAL LAW

Certain types of health information are protected by laws that are more restrictive than HIPAA. When applicable, we follow the stricter legal standard. 

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Reproductive Health Information – Enhanced Federal Privacy Protections (2024 HIPAA Final Rule)

In accordance with updated federal HIPAA regulations, this practice provides additional protections for Protected Health Information (PHI) related to reproductive health care. 

Reproductive health information may include, but is not limited to: 

• Pregnancy testing or related care

• Contraceptive services or counseling

• Menstrual or gynecologic concerns

• Fertility-related evaluations or discussions

• Laboratory testing related to reproductive health

• Medication management related to reproductive care
   

This practice will NOT use or disclose reproductive health information for the purpose of:

• Criminal investigations​

• Civil or administrative proceedings

• Law enforcement inquiries

• Any investigation or proceeding related to lawful reproductive health care when such disclosure is prohibited under federal law.

 

Where applicable, this practice will require a valid written attestation confirming that a request for reproductive health information is not for a prohibited purpose before any disclosure is considered. These protections apply to all medical, occupational health, therapy, laboratory, and medication records maintained by this practice, including records stored in separate electronic systems.

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Mental Health Records / Psychiatric Information (Florida Law)

This practice provides therapy services exclusively by a licensed psychologist. Mental health and therapy records are protected under Florida Statutes §§394 and 456 and applicable confidentiality laws. Behavioral health records are maintained in a separate confidential electronic health record and are not automatically included in the general medical, occupational health, or dispensary record.

Mental health records will not be disclosed without specific written authorization from the patient, except as permitted or required by law.

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Psychotherapy Notes (Highly Restricted - Federal Protection)

Psychotherapy notes are afforded heightened protection under HIPAA (45 C.F.R. §§ 164.501 and 164.508). These notes:

• Are maintained separately from the general medical record

• Are not included in standard medical record releases

• Require explicit, separate written authorization for disclosure

Psychotherapy notes will never be released to employers, third parties, or external entities without a legally compliant authorization, except in limited circumstances permitted by federal law.

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HIV/AIDS-Related Information (Florida Statute §381.004)

Information related to HIV testing, diagnosis, or treatment is subject to strict confidentiality protections under Florida law and will not be disclosed without specific written authorization, except as permitted or required by law.

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Genetic Testing and Genetic Information (Florida Statute §760.40)

Genetic testing results and genetic information are protected under Florida law and require specific written authorization prior to disclosure unless otherwise permitted by law.

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Employer-Sponsored and Occupational Health Confidentiality Limitations

For patients receiving employer-sponsored or occupational health services, this practice limits disclosures to the minimum necessary information required for:

• Work status

• Functional limitations

• Fitness-for-duty determinations

• Occupational health compliance

 

The following information will NOT be disclosed to employers without explicit written authorization, unless required by law:

• Mental health or therapy records

• Psychotherapy notes

• Reproductive health information

• Medication details unrelated to occupational requirements

• Comprehensive medical history not relevant to job-related determinations

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Behavioral health records and psychotherapy documentation are strictly segregated from occupational health records.

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Dispensary and Medication Privacy (Non-Controlled Medications)

This practice operates an in-house dispensary that provides non-controlled medications as part of integrated patient care. Medication records are considered Protected Health Information and are safeguarded under HIPAA and applicable state confidentiality laws.

Medication and treatment information will not be disclosed to employers, third parties, or external entities without proper authorization, except as permitted or required by law.

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More Restrictive Laws and Enhanced Confidentiality

Where federal or Florida law provides greater privacy protections than HIPAA, this practice follows the more restrictive legal standard. This includes, but is not limited to:

• Mental health and psychotherapy records

• Reproductive health information

• HIV/AIDS-related records

• Genetic testing information
   

If a law requires additional patient authorization before disclosure, this practice will obtain that authorization prior to releasing any protected information. We comply with all applicable federal and Florida laws that impose more stringent privacy protections than HIPAA, including laws governing reproductive health information, mental health records, psychotherapy notes, HIV/AIDS information, and genetic testing.

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OUR RESPONSIBILITIES 

• We are required by law to maintain the privacy and security of your protected health information.

• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.

• We must follow the duties and privacy practices described in this notice and give you a copy of it.

• We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

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For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

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CHANGES TO THE TERMS OF THIS NOTICE
We reserve the right to change this Notice of Privacy Practices at any time. Updated notices will be posted in our office and on our website (if applicable) and will apply to all health information we maintain.

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COMPLAINTS

If you believe your privacy rights have been violated, you may submit a comment or complaint about our privacy practices to the address listed at the end of this Notice. You may also submit a written complaint to the U.S. Department of Health and Human Services. You will not be penalized for filing a complaint. 

 

Contact:

HIPAA Compliance Officer 

Medical Risk Solutions dba My Health Onsite 

2710 Rew Circle, Suite 200 

Ocoee, FL 34761 

407-654-5414

 

QUESTIONS

If you have any questions about this Notice, you may contact the HIPAA Compliance Officer by telephone at 407-654-5414. 

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